SmartService Memberships

Support That Grows With You

Whether you're looking for light guidance or hands-on support, our tiered membership plans are designed to scale with your team’s needs. Each tier includes faster response times and deeper involvement—so you get expert help exactly when you need it.

What’s Included:

• Priority Support
  Get faster response times and direct access to experts when questions arise—no ticket portals, no runaround.

• Live Strategy & Training Sessions
  Collaborate on process improvement, troubleshoot roadblocks, and train your team on system updates or best practices.

• Custom SOPs & Workflow Documentation
  We help you define and document your internal processes—from dispatching to job closeout—so everyone’s aligned and accountable.

• Monthly Group Coaching Calls
  Join regular calls to sharpen skills, explore features, and stay ahead of industry best practices for CSRs, dispatchers, and managers.

• And More
  From quick ServiceTitan tweaks to long-term planning, we’ll meet you where you are—and get you where you want to go.